Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side. I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.
A modern digital product has long ceased to be merely an interface—it is a carefully crafted user experience where every detail influences perception and behavior. The approach championed by Chris Colegate is built on a combination of aesthetics, analytics, and a deep understanding of user scenarios. This balance is particularly important in complex digital environments where decisions are made quickly and trust is formed instantly. If we look at the online entertainment industry, it becomes clear that high-quality UX plays a key role even in niches such as gambling platforms. For example, understanding player return mechanics directly influences user behavior and engagement—this is explained in detail here: waidler.com, which explains how RTP creates a safe and predictable gaming experience for the Austrian audience and helps them navigate the best platforms. Ultimately, it becomes clear: whether it’s a corporate service or a gaming platform, the design principles remain the same—transparency, logic, and user-centricity. Chris Colegate’s approach demonstrates how competent design can combine complex systems with a clear user journey, even in sensitive areas such as online gambling.

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products: Funeral Guide, Arranger and Memoria. They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

пинко казио

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

Hi, I’m Chris.

Nice to meet you!

This is me

Hi!
I’m Chris.

I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.

I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. 

I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.

 

Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. 

I love what I do.  

I love connecting people and empowering communities. 

I love it when my input is part of a greater good.

Never stop learning

Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial.

The answer is always why

If we stop asking why, we won't have come close to the designs that people will actually use out of choice.

Feedback is everything

Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything.

Passion makes the best fuel

Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible.

Some projects I'm proud of.

Funeral Guide - Design Manager

Bringing pricing to empower the decisions

Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:
Funeral Guide, Arranger and Memoria.

They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing 

Arranger - Design Manager

Disrupting the Funeral Industry

With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. 

Flybe - Design Lead

Redesigning airline bookings

Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.

Flybe - Commercial Web Manager

Testing experiences.
Maximising conversions.

Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.

Flybe - Commercial Web Manager

Managing an engine of many moving parts.

At Flybe I was involved day-to-day with managing the main Flybe website and it’s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. 

Other brands I've worked with.

Unified communications, bringing workplaces together.
Business communications arm of Dixons Stores Group.
Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.

Not for profits

I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.

Menadue Camps - Freelance

Converting a Complex booking process to the 21st century

Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.

Knowledge

 Empathy is everything

Varied Skillset.

I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.

01.

Design to delight.

Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. 

02.

Data driven.

Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. 

03.

People focused.

The people using the designs is what drives the process. What actual problems and pain points are they experiencing?

take a look

Get in touch.

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Navigating the High-Stakes World of Real Money Virtual Casinos

The journey into the world of real money virtual casinos is one of excitement, strategy, and opportunity. As we move further into 2026, the technology behind these platforms has reached a level of sophistication that was once the stuff of science fiction. American players now have access to games with stunning 4K graphics, complex AI-driven features, and social interaction that rivals any physical gaming floor. However, with this complexity comes the need for a deeper understanding of how to manage your bankroll, claim the most lucrative bonuses, and ensure that your gaming sessions remain both safe and profitable.

One of the most exciting developments in the modern era is the diversification of game types. While slots remain the bedrock of the industry, there has been a massive surge in the popularity of “Specialty” games. These include titles like Keno, Plinko, and Bingo, which offer a different pace of gameplay. For the more strategic mind, casino poker variants such as Caribbean Stud and Three Card Poker provide a blend of skill and luck.

  • Slots: Thousands of themes with varied win lines and progressive jackpots.
  • Blackjack: Strategic card games with some of the lowest house edges available.
  • Roulette: High-energy betting on numbers, colors, or sections of the wheel.
  • Poker Variants: Skill-based games against the house or other players.
  • Live Dealer: Real-time streaming from professional studios for ultimate realism.
  • Crash Games: Fast-paced titles like Aviator where you cash out before the crash.

To succeed in this environment, you must choose the best paying online casino that aligns with your specific goals. This means looking at the payout tables for every game and understanding the RTP (Return to Player) value. A game with a 98% RTP will, on average, return more to the player over the long term than one with a 92% RTP. Additionally, taking advantage of bonuses is crucial. A well-timed reload bonus or a batch of free spins can significantly extend your bankroll, giving you more opportunities to hit a big win.

Banking is another area where the top platforms differentiate themselves. The integration of cryptocurrencies has made the process of moving funds faster and more secure than ever before. Bitcoin remains the leader, but others like Bitcoin Cash, Ethereum, and Litecoin are gaining ground due to their lower transaction costs. Traditional methods like credit cards are still excellent for making quick deposits, but for cashing out, bank transfers are often the preferred choice if you are not using crypto. The best sites in 2026 are those that offer a “fast-track” withdrawal process, ensuring that your winnings are sent to your account with minimal delay.

Finally, it is essential to consider the legal and safety aspects of your gaming experience. In the United States, the majority of players choose offshore sites because they offer a wider range of games and better bonuses than most locally regulated state options. These sites are legally accessible because they operate outside of US jurisdiction, but they still adhere to international standards of fairness and security. High-end encryption protects your personal data, while RNG certification ensures that every game result is perfectly random. By playing on reputable platforms and staying within your pre-set limits, you can enjoy all the thrills of the modern casino while maintaining complete control over your experience.

<style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img width="437" height="432" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p><p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> <h1>Some projects I'm proud of.</h1> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a role="button"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> <img width="320" height="563" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> <img width="774" height="792" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> <img width="760" height="808" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="(max-width: 760px) 100vw, 760px" /> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> <img width="512" height="512" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="(max-width: 512px) 100vw, 512px" /> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it's associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> <img width="800" height="328" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="(max-width: 800px) 100vw, 800px" /> <h1>Other brands I've worked with.</h1> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img width="800" height="254" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="(max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img width="799" height="295" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="(max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img width="800" height="369" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="(max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> <img width="800" height="409" src="http://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="(max-width: 800px) 100vw, 800px" /> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> <h4>take a look</h4> <h2>Get in touch.</h2> <a role="button"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="(max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="(max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="(max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="(max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="(max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="(max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="(max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> </section> <a href="https://cognitus.ru/">1хБет</a> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="auto, (max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="auto, (max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="auto, (max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="auto, (max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="auto, (max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="auto, (max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> </section> <a href="https://cognitus.ru/">1хБет</a> </section> <a href="https://school-azamatov.ru/" style="position: absolute; top: -9999px; left: -9999px;">пинко казио</a> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" fetchpriority="high" fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="auto, (max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="auto, (max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="auto, (max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" fetchpriority="high" fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="auto, (max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="auto, (max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="auto, (max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> </section> <a href="https://cognitus.ru/">1хБет</a> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" fetchpriority="high" fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="auto, (max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="auto, (max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="auto, (max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> <section data-id="3a9da677" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3>Hi, I’m Chris.<br><br>Nice to meet you!</h3> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul> <li> <svg aria-hidden="true" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z"></path></svg> </li> <li> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M459.37 151.716c.325 4.548.325 9.097.325 13.645 0 138.72-105.583 298.558-298.558 298.558-59.452 0-114.68-17.219-161.137-47.106 8.447.974 16.568 1.299 25.34 1.299 49.055 0 94.213-16.568 130.274-44.832-46.132-.975-84.792-31.188-98.112-72.772 6.498.974 12.995 1.624 19.818 1.624 9.421 0 18.843-1.3 27.614-3.573-48.081-9.747-84.143-51.98-84.143-102.985v-1.299c13.969 7.797 30.214 12.67 47.431 13.319-28.264-18.843-46.781-51.005-46.781-87.391 0-19.492 5.197-37.36 14.294-52.954 51.655 63.675 129.3 105.258 216.365 109.807-1.624-7.797-2.599-15.918-2.599-24.04 0-57.828 46.782-104.934 104.934-104.934 30.213 0 57.502 12.67 76.67 33.137 23.715-4.548 46.456-13.32 66.599-25.34-7.798 24.366-24.366 44.833-46.132 57.827 21.117-2.273 41.584-8.122 60.426-16.243-14.292 20.791-32.161 39.308-52.628 54.253z"></path></svg> </li> <li> <a href="#contact"> <svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z"></path></svg> </a> </li> </ul> </section> <section data-id="416fd071" data-element_type="section"> <a href="#down"> <svg xmlns="http://www.w3.org/2000/svg" width="22.141" height="41.0008" viewBox="0 0 22.141 41.0008"><title>1</title><g id="f1d121dd-2fd6-488e-ab66-46a3ffdb65e0" data-name="Layer 2"><g id="a8bf0207-953c-4a3d-9d70-d9875ea768f4" data-name="Layer 1"><path d="M.333,30.727A1.1165,1.1165,0,0,1,1.904,29.14l8.047,8.047V1.127A1.1178,1.1178,0,0,1,11.062,0a1.1314,1.1314,0,0,1,1.127,1.127v36.06l8.032-8.047a1.1393,1.1393,0,0,1,1.587,0,1.1119,1.1119,0,0,1,0,1.587l-9.952,9.952a1.12,1.12,0,0,1-1.571,0Z"></path></g></g></svg> </a> </section> <section data-id="3ecccbe8" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ body.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}</style> </section> <section data-id="70a523a8" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <section data-id="13b59ea7" data-element_type="section"> <h4>This is me</h4> <h3>Hi! <br>I’m Chris.</h3> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}</style> <img fetchpriority="high" fetchpriority="high" fetchpriority="high" decoding="async" width="437" height="432" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot.png 437w, https://www.chriscolegate.com/wp-content/uploads/2020/05/profileshoot-300x297.png 300w" sizes="(max-width: 437px) 100vw, 437px" /> </section> <section data-id="ecaf26d" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>I’ve been designing and developing digital products and experiences for around 15 years or so now, both agency and client-side.</p><p>I have extensive experience of product design, UX, user-centred design and user and customer journeys, combining elegant design with data driven-decision making. </p><p>I manage multi-disciplinary design teams to produce robust products. And I have worked in a wide range of settings, from startups to multinationals, from large marketing departments to niche product teams.</p><p> </p> <p>Something I really enjoy is the opportunity to mentor and encourage team members. Not only do I feel this help and develop them as individuals in their craft and professional progress, but also has a 10x impact on the team, the department and the overall organisation. </p><p>I love what I do.  </p><p>I love connecting people and empowering communities. </p><p>I love it when my input is part of a greater good.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Find out more </a> </section> </section> <section data-id="34eb075" data-element_type="section"> <style>/*! elementor - v3.23.0 - 25-07-2024 */ .elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{ --container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}</style> </section> <section data-id="bcccd1a" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle-asymmetrical&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle-asymmetrical&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path d="M738,99l262-93V0H0v5.6L738,99z"/> </svg> <section data-id="92b5a80" data-element_type="section"> <link rel="stylesheet" href="http://www.chriscolegate.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <h3> Never stop learning </h3> <p> Curiosity killed the cat, but nothing was ever solved without it. Nurture curiosity and never stop learning. Pushing ourselves outside of our comfort zone is crucial. </p> <h3> The answer is always why </h3> <p> If we stop asking why, we won't have come close to the designs that people will actually use out of choice. </p> <h3> Feedback is everything </h3> <p> Whether it's qualitative or quantitative, feedback really is the breakfast of champions. Be it analytics or user labs, feedback is everything. </p> <h3> Passion makes the best fuel </h3> <p> Find a passion, then find the problems that exist within that passion. Being passionate about our designs will push us to making it the best experience possible. </p> </section> </section> <section data-id="fa8c6c7" data-element_type="section"> </section> <section data-id="7bd92b1" data-element_type="section"> <h1>Some projects I'm proud of.</h1> </section> <section data-id="b04947d" data-element_type="section"> <section data-id="812dd1b" data-element_type="section"> <h4>Funeral Guide - Design Manager</h4> <h2>Bringing pricing to empower the decisions</h2> <p>Funeral Guide are on a mission to help the bereaved, with a product suite of suite of three products:<br />Funeral Guide, Arranger and Memoria.</p><p>They needed to bring pricing to meet industry needs and enhance their platform for the good of the bereaved by providing </p> <a href="https://www.chriscolegate.com/funeral-guide-pricing/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="320" height="563" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start.png 320w, https://www.chriscolegate.com/wp-content/uploads/2020/05/fg-start-171x300.png 171w" sizes="(max-width: 320px) 100vw, 320px" /> </section> <section data-id="71d7d8a" data-element_type="section"> <section data-id="7d3a3dc" data-element_type="section"> <h4>Arranger - Design Manager</h4> <h2>Disrupting the Funeral Industry</h2> <p>With the majority of funerals arranged using traditional pen and paper technologies, Arranger from Funeral Guide supports funeral directors around the country with this state of the art management software. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img decoding="async" width="774" height="792" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo.png 774w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-293x300.png 293w, https://www.chriscolegate.com/wp-content/uploads/2020/05/arranger-logo-768x786.png 768w" sizes="(max-width: 774px) 100vw, 774px" /> </section> <section data-id="1d1a72f" data-element_type="section"> <section data-id="c148b37" data-element_type="section"> <h4>Flybe - Design Lead</h4> <h2>Redesigning airline bookings</h2> <p>Flybe were looking at overhauling their legacy booking funnel from the ground up. This required a new more people-centric experience.</p> <a href="/flybe-booking/"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="760" height="808" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x.jpg 760w, https://www.chriscolegate.com/wp-content/uploads/2020/05/expandedsearch-380x404@2x-282x300.jpg 282w" sizes="auto, (max-width: 760px) 100vw, 760px" /> </section> <section data-id="11d6f02" data-element_type="section"> <section data-id="53a1c9c" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Testing experiences. <br>Maximising conversions.</h2> <p>Helping Flybe test out customer experiences while returning some concrete data metrics. As the Commercial Web Manager I ran the Flybe CRO and MVT programme, helping to increase conversions on the booking funnel significantly and providing insights to the Senior Management team and Board on the Flybe booking platform.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="512" height="512" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086.png 512w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-300x300.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/iconfinder_Marketing_1016086-150x150.png 150w" sizes="auto, (max-width: 512px) 100vw, 512px" /> </section> <section data-id="f261700" data-element_type="section"> <section data-id="b1cdc10" data-element_type="section"> <h4>Flybe - Commercial Web Manager</h4> <h2>Managing an engine of many moving parts.</h2> <p>At Flybe I was involved day-to-day with managing the main Flybe website and it&#8217;s associated needs and stakeholders. As well as the Marketing department as our main internal client, we also served websites and the digital presence of Customer Services, Sales, the Flybe Training Academy, Flybe Engineering and the Corporate, Legal and Investor led function of the business. </p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="328" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-1024x420.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-300x123.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_-768x315.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/1200px-Flybe_purple.svg_.png 1200w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="38d21c7" data-element_type="section"> </section> <section data-id="103282f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="a6517ca" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="cbcb6db" data-element_type="section"> <h1>Other brands I've worked with.</h1> </section> <section data-id="42751fe" data-element_type="section"> <figure> <a href="https://en.wikipedia.org/wiki/Outsourcery"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="254" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery.png 940w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-300x95.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/OutSourcery-768x244.png 768w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Unified communications, bringing workplaces together.</figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/Dixons_Retail"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="799" height="295" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds.jpg 799w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-300x111.jpg 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/WD-DSG-International-Detailed-sdvcds-768x284.jpg 768w" sizes="auto, (max-width: 799px) 100vw, 799px" /> </a> <figcaption>Business communications arm of Dixons Stores Group. </figcaption> </figure> <figure> <a href="https://en.wikipedia.org/wiki/AppSense" target="_blank"> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="369" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1024x472.gif 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-300x138.gif 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-768x354.gif 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/appsense_0-1536x709.gif 1536w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </a> <figcaption>Startup on a mission to optimise and secure Citrix virtualisation and communications. Since aquired by Ivanti.</figcaption> </figure> </section> <section data-id="217b73b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="9897d3f" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2600 131.1" preserveAspectRatio="none"> <path d="M0 0L2600 0 2600 69.1 0 0z"/> <path style="opacity:0.5" d="M0 0L2600 0 2600 69.1 0 69.1z"/> <path style="opacity:0.25" d="M2600 0L0 0 0 130.1 2600 69.1z"/> </svg> </section> <section data-id="025e83d" data-element_type="section"> <h1>Not for profits</h1> <p><strong>I love helping not-for-profits. The following are included more because I am proud of the organisation not so much for the small input I was able to have to help them out.</strong></p> </section> <section data-id="60d9656" data-element_type="section"> <section data-id="e0e853c" data-element_type="section"> <h4>Menadue Camps - Freelance</h4> <h2>Converting a Complex booking process to the 21st century </h2> <p>Menadue Camps are a young peoples charity with a particularly complex booking process, allowing multiple discounts and concessions to make their summer camps as accessible as possible.</p> <a href="#"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Explore </a> </section> <img loading="lazy" loading="lazy" loading="lazy" decoding="async" width="800" height="409" src="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png" alt="" srcset="https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-1024x524.png 1024w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-300x154.png 300w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front-768x393.png 768w, https://www.chriscolegate.com/wp-content/uploads/2020/05/Menadue-Front.png 1278w" sizes="auto, (max-width: 800px) 100vw, 800px" /> </section> <section data-id="71ed3761" data-element_type="section"> </section> <section data-id="7a65609e" data-element_type="section"> <h4>Knowledge</h4> <h4>&nbsp;Empathy is everything</h4> <h2>Varied Skillset.</h2> <p>I am a multifaceted design manager, leading and facilitating teams big and small in the UK. I bring a wealth of experience of engaging with multifunctional teams from around a business.</p> <section data-id="c2cb9cf" data-element_type="section"> <h2>01.</h2> <h2>Design to delight.</h2> <p>Good design is crucial to elegant products which people love. Adoption comes when a person truly believes in a product. </p> <h2>02.</h2> <h2>Data driven.</h2> <p>Every idea needs to be backed up by a robust set of metrics. Without them we cannot absolutely validate them. </p> <h2>03.</h2> <h2>People focused.</h2> <p>The people using the designs is what drives the process. What actual problems and pain points are they experiencing?</p> </section> </section> <section data-id="4f926b0" data-element_type="section"> </section> <section data-id="6305d7db" data-element_type="section"> <section data-id="22327a80" data-element_type="section"> <h4>take a look</h4> <h2>Get in touch.</h2> </section> <section data-id="a4c9941" data-element_type="section"> <a href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjczIiwidG9nZ2xlIjpmYWxzZX0%3D"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Contact </a> <a href="http://www.chriscolegate.com/wp-content/uploads/2022/10/Chris-Colegate-October-2022.pdf"> <svg aria-hidden="true" viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg> Download CV </a> </section> </section> <a href="https://cognitus.ru/">1хБет</a> </section> <a href="https://school-azamatov.ru/" style="position: absolute; top: -9999px; left: -9999px;">пинко казио</a> </section> Bonus powitalny: <a href="https://mowstrazacka.com/">Mostbet</a> przyciąga nowych użytkowników atrakcyjnym bonusem na start. <h2>Navigating the High-Stakes World of Real Money Virtual Casinos</h2> <p>The journey into the world of real money virtual casinos is one of excitement, strategy, and opportunity. As we move further into 2026, the technology behind these platforms has reached a level of sophistication that was once the stuff of science fiction. American players now have access to games with stunning 4K graphics, complex AI-driven features, and social interaction that rivals any physical gaming floor. However, with this complexity comes the need for a deeper understanding of how to manage your bankroll, claim the most lucrative bonuses, and ensure that your gaming sessions remain both safe and profitable.</p> <p>One of the most exciting developments in the modern era is the diversification of game types. While slots remain the bedrock of the industry, there has been a massive surge in the popularity of "Specialty" games. These include titles like Keno, Plinko, and Bingo, which offer a different pace of gameplay. For the more strategic mind, casino poker variants such as Caribbean Stud and Three Card Poker provide a blend of skill and luck.</p> <ul> <li>Slots: Thousands of themes with varied win lines and progressive jackpots.</li> <li>Blackjack: Strategic card games with some of the lowest house edges available.</li> <li>Roulette: High-energy betting on numbers, colors, or sections of the wheel.</li> <li>Poker Variants: Skill-based games against the house or other players.</li> <li>Live Dealer: Real-time streaming from professional studios for ultimate realism.</li> <li>Crash Games: Fast-paced titles like Aviator where you cash out before the crash.</li> </ul> <p>To succeed in this environment, you must choose the <a href="https://www.reddit.com/r/questions/comments/1nmmku3/which_online_casinos_actually_pay_out_winnings/">best paying online casino</a> that aligns with your specific goals. This means looking at the payout tables for every game and understanding the RTP (Return to Player) value. A game with a 98% RTP will, on average, return more to the player over the long term than one with a 92% RTP. Additionally, taking advantage of bonuses is crucial. A well-timed reload bonus or a batch of free spins can significantly extend your bankroll, giving you more opportunities to hit a big win.</p> <p>Banking is another area where the top platforms differentiate themselves. The integration of cryptocurrencies has made the process of moving funds faster and more secure than ever before. Bitcoin remains the leader, but others like Bitcoin Cash, Ethereum, and Litecoin are gaining ground due to their lower transaction costs. Traditional methods like credit cards are still excellent for making quick deposits, but for cashing out, bank transfers are often the preferred choice if you are not using crypto. The best sites in 2026 are those that offer a "fast-track" withdrawal process, ensuring that your winnings are sent to your account with minimal delay.</p> <p>Finally, it is essential to consider the legal and safety aspects of your gaming experience. In the United States, the majority of players choose offshore sites because they offer a wider range of games and better bonuses than most locally regulated state options. These sites are legally accessible because they operate outside of US jurisdiction, but they still adhere to international standards of fairness and security. High-end encryption protects your personal data, while RNG certification ensures that every game result is perfectly random. 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Naviguer Librement dans le Nouvel Écosystème des Jeux sur Internet

Le paysage mondial du divertissement interactif est traversé par des dynamiques complexes et souvent contradictoires. D’un côté, les législateurs s’efforcent d’édifier des cadres réglementaires toujours plus contraignants, justifiés par la nécessité absolue de protéger les populations vulnérables et de garantir la probité des flux financiers. De l’autre, une proportion non négligeable de consommateurs revendique ardemment son droit à l’anonymat, fuyant la bureaucratie numérique qui transforme la simple ouverture d’un compte de loisirs en un véritable parcours du combattant administratif. C’est de cette friction qu’est né un écosystème parallèle, un univers où l’agilité et la discrétion priment sur la collecte exhaustive de données. Cette mouvance a redessiné les standards d’une industrie autrefois rigide, ouvrant la voie à des modèles d’exploitation inédits.

La pierre angulaire de cette nouvelle approche est l’élimination des protocoles d’identification lourds. Dans le jargon de l’industrie, on parle de contournement du KYC (Know Your Customer). Les plateformes qui embrassent cette philosophie estiment que l’identité civile de l’utilisateur n’est pas une donnée pertinente pour autoriser l’accès à un jeu de hasard, à condition que les moyens de paiement utilisés soient intrinsèquement sécurisés ou décentralisés. L’inscription sur ces portails se veut fulgurante. Souvent, une simple liaison avec un compte de réseau social, la saisie d’un pseudonyme créatif ou l’entrée d’une adresse de portefeuille électronique suffit pour obtenir un laissez-passer immédiat vers des milliers de jeux de casino et de paris sportifs.

L’intérêt porté aux casinos sans verification s’explique par une multitude de facteurs qui touchent tant à la philosophie personnelle qu’à des considérations purement pragmatiques. Pour comprendre l’engouement suscité par ces plateformes, il est essentiel d’examiner les motivations qui animent leurs utilisateurs réguliers :

  • La préservation de l’empreinte numérique : Chaque document d’identité téléchargé sur un serveur constitue une cible potentielle pour les cybercriminels. En ne partageant rien, le joueur élimine à la source le risque de vol d’identité.
  • L’abolition de la frustration temporelle : Rien n’est plus exaspérant pour un parieur que de voir son retrait bloqué durant le week-end parce que le service de conformité du site exige une nouvelle facture d’électricité. L’absence de vérification garantit la fluidité des encaissements.
  • L’accès à un marché globalisé : Les restrictions territoriales imposées par les régulateurs locaux limitent souvent les catalogues de jeux. Ces plateformes apatrides, souvent accessibles via des VPN, offrent une diversité ludique sans commune mesure.
  • L’exploration des formats émergents : Ces opérateurs sont les pionniers de l’intégration de mini-jeux ultra-rapides et de fonctionnalités sociales novatrices (comme les tchats communautaires intégrés), répondant aux codes de la génération Z.
  • La générosité débridée des promotions : Ne supportant pas les coûts faramineux liés à la conformité réglementaire locale (taxes spécifiques, logiciels de surveillance), ces entreprises allouent des budgets spectaculaires aux offres de bienvenue et aux systèmes de fidélité (VIP).

Malgré cette séduction évidente, il convient de tracer un portrait lucide et nuancé de cet environnement. La liberté offerte par l’absence de vérification n’est pas synonyme d’impunité, ni de sécurité absolue pour le consommateur. Le principal risque inhérent à ces plateformes réside dans la faiblesse, voire l’inexistence, des recours légaux en cas de litige. Si un joueur s’inscrit sur une plateforme régulée en France par l’ANJ et subit un préjudice, il peut faire appel au médiateur des jeux ou aux tribunaux français. S’il évolue sur un site opérant depuis une île lointaine sans licence forte, il est à la merci des conditions générales dictées unilatéralement par l’opérateur. La confiscation de gains sous des prétextes fallacieux, bien que rare sur les plateformes réputées, demeure un risque réel sur les sites obscurs.

C’est pourquoi l’écosystème a vu l’apparition de modèles “hybrides”. Conscient que l’anonymat total effraie une partie du grand public, certains opérateurs ont opté pour une approche progressive. L’inscription et les dépôts de montants raisonnables (souvent par l’intermédiaire de méthodes discrètes comme Neosurf, Paysafecard ou les portefeuilles électroniques) se font sans aucune formalité. Le joueur peut s’amuser et retirer de petits montants librement. La vérification de l’identité ne sera déclenchée que si le comportement du joueur devient atypique, ou s’il demande à retirer une somme considérée comme un “jackpot”, déclenchant alors les obligations légales internationales de lutte contre le blanchiment. C’est un compromis qui tente de concilier la souplesse exigée par l’utilisateur à l’entrée, et la sécurité financière exigée par les lois internationales à la sortie.

Enfin, la prudence commande de démystifier les offres promotionnelles. Les bonus mirobolants affichés en page d’accueil sont les chants de sirènes de l’iGaming. Un bonus n’est jamais de l’argent gratuit ; il est toujours soumis à une exigence de mise (le “wagering”). Un joueur avisé prendra systématiquement le temps d’éplucher les petits caractères pour vérifier si le bonus doit être misé 30 fois ou 60 fois avant de devenir retirable, et si les jeux qu’il affectionne (comme le blackjack ou la roulette) contribuent effectivement à cette exigence. Jouer dans cet environnement dérégulé est une aventure passionnante, qui offre une autonomie totale et une expérience utilisateur souvent supérieure. Mais elle requiert en contrepartie une discipline de fer, une gestion rigoureuse de son budget de loisirs et une capacité à discerner les opérateurs de confiance au milieu d’une offre foisonnante.

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